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RCS form for re-listening to distress calls: validation study

Authors

Caterina Zardo
webmaster@aniarti.it
Nicola Bortoli
Pierluigi Badon
Sara Buchini

Telephone triage in distress calls is a critical and complex moment and it is essential to have a valid, applicable, effective and efficient tool for the re-listening of calls. The limited literature suggests that the assessment and re-listening of distress calls is an often neglected moment. This study aims to build and validate a new tool for analysing distress calls.

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How to Cite

Zardo, C., Bortoli, N., Badon, P., & Buchini, S. (2021). RCS form for re-listening to distress calls: validation study. Scenario® - Il Nursing Nella Sopravvivenza, 38(3), 48–55. https://doi.org/10.4081/scenario.2021.491
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