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Triage quality assessment as a performance improvement tool in the Emergency Department of the Misericordia Hospital in Grosseto
The triage nurse plays a fundamental role within the emergency department activity as he/she can influence the quality of the processes, as well as having important implications in terms of responsibility and clinical risk. In the emergency and admission department of the Misericordia Hospital in Grosseto in 2018 a triage quality assessment modality was introduced with the aim of improving the overall performance of the group of professionals.
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