https://doi.org/10.4081/scenario.2023.550
The impact of COVID-19 on change management: a narrative review
Submitted: 14 June 2023
Accepted: 5 September 2023
Published: 17 October 2023
Accepted: 5 September 2023
Abstract Views: 825
PDF (Italiano): 181
Publisher's note
All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.
All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.
Authors
Introduction: in the context of the COVID-19 pandemic, monitoring the organisational well-being of healthcare workers is a priority. Emotional overload, mental and physical ill-health, exhausting shifts and management shortcomings were the main challenges faced.
Materials and Methods: a literature review was performed and articles were selected from databases and database collections (Pubmed, Cochrane Library, Cinhal, Scopus) following the PICOM method. Twenty-six full-text articles that matched the review objectives were analysed.
Results: Psychological overload, stress, anxiety, depression could be detected in the articles selected after consultation.
Discussion: the results indicate that the COVID-19 pandemic has had a significant impact on the mental well-being of healthcare workers. Different strategies have been proposed in the literature to improve the well-being of healthcare workers: workload management, implementation of psychological support services, adoption of self-care measures.
Conclusions: implement targeted strategies and interventions to mitigate negative impacts on the well-being and satisfaction of health personnel. The organisational well-being of staff is a key aspect in ensuring the quality of care and health provided, as well as of the staff themselves.
Ceciarini E, Ramacciati N. Gestione del percorso per pazienti critici e raccomandazioni per il management assistenziale in caso di infezione da Sars-Cov 2: indagine sulle conoscenze e sulle competenze degli infermieri di Area Critica umbri. Scenario 2022;39:19-27
Hofmann DA, Burke MJ, Zohar D. 100 years of occupational safety research: From basic protections and work analysis to a multilevel view of workplace safety and risk. J Appl Psychol 2017;102:375-388.
.Chua SE, Cheung V, Cheung C, et al. Psychological effects of the SARS outbreak in Hong Kong on high-risk health care workers. Can J Psychiatry 2004;49:391-393.
Maunder R, Hunter J, Vincent L, et al. The immediate psychological and occupational impact of the 2003 SARS outbreak in a teaching hospital. CMAJ 2003;168:1245-1251.
Bai Y, Lin CC, Lin CY, Chen et al. Survey of stress reactions among health care workers involved with the SARS outbreak. Psychiatr Serv 2004;55:1055-1057.
Lee AM, Wong JG, McAlonan et al. Stress and psychological distress among SARS survivors 1 year after the outbreak. Can J Psychiatry 2007;52:233-240.
World Health Organization. Statement on the second meeting of the International Health Regulations (2005) Emergency Committee regarding the outbreak of novel coronavirus (2019-nCoV). January 30, 2020.
Chen C, Meier ST. Burnout and depression in nurses: A systematic review and meta-analysis. Int J Nurs Stud 2021;124:104099.
Frazier SE, Parker SH. Measurement of physiological responses to acute stress in multiple occupations: A systematic review and implications for front line healthcare providers. Transl Behav Med 2019;9:158-166.
Ayton D, Soh SE, Berkovic D, et al. Experiences of personal protective equipment by Australian healthcare workers during the COVID-19 pandemic, 2020: A cross-sectional study. PLoS One 2022;17:e0269484.
Hoogendoorn ME, Brinkman S, Bosman RJ, et al. The impact of COVID-19 on nursing workload and planning of nursing staff on the Intensive Care: A prospective descriptive multicenter study. Int J Nurs Stud 2021;121:104005.
El-Hage W, Hingray C, Lemogne C, et al. Les professionnels de santé face à la pandémie de la maladie à coronavirus (COVID-19): quels risques pour leur santé mentale? Encephale 2020;46:S73-S80.
Kua Z, Hamzah F, Tan PT, et al. Physical activity levels and mental health burden of healthcare workers during COVID-19 lockdown. Stress Health 2022;38:171-179.
Vanhaecht K, Seys D, Bruyneel L, et al. COVID-19 is having a destructive impact on health-care workers' mental well-being. Int J Qual Health Care 2021;33:mzaa158.
Verhaeghe R, Vlerick P, Gemmel P, et al. Impact of recurrent changes in the work environment on nurses' psychological well-being and sickness absence. J Adv Nurs 2006;56:646-656.
Cavada L. I processi di cambiamento ed innovazione: uno sguardo alle teorie di riferimento. The innovation and change processes: an update on background theories. Assist Inferm Ric 2012;31:173-176.
Lu W, Wang H, Lin Y. et al. Psychological status of medical workforce during the COVID-19 pandemic: A cross-sectional study. Psychiatry Res 2020;288:112936.
Chen Q, Liang M, Li Y,et al. Mental health care for medical staff in China during the COVID-19 outbreak. Lancet Psychiatry 2020;7:e15-e16. Erratum in: Lancet Psychiatry 2020;7:e27.
Lai J, Ma S, Wang Y, et al. Factors Associated With Mental Health Outcomes Among Health Care Workers Exposed to Coronavirus Disease 2019. JAMA Netw Open 2020;3:e203976.
Xiao H, Zhang Y, Kong D, et al. The Effects of Social Support on Sleep Quality of Medical Staff Treating Patients with Coronavirus Disease 2019 (COVID-19) in January and February 2020 in China. Med Sci Monit. 2020;26:e923549.
Huang JZ, Han MF, Luo TD, et al. Mental health survey of medical staff in a tertiary infectious disease hospital for COVID-19. 2020;38:192-195.
Bohlken J, Schömig F, Seehagen T, et al. Experience of Practice-Based Psychiatrists and Neurologists During the COVID-19 Pandemic. Psychiatr Prax 2020;47:214-217.
Kisely S, Warren N, McMahon L, et al. Occurrence, prevention, and management of the psychological effects of emerging virus outbreaks on healthcare workers: rapid review and meta-analysis. BMJ 2020;369:m1642.
Xu J, Xu QH, Wang CM, Wang J. Psychological status of surgical staff during the COVID-19 outbreak. Psychiatry Res 2020;288:112955.
Sun N, Wei L, Shi S, et al. A qualitative study on the psychological experience of caregivers of COVID-19 patients. Am J Infect Control 2020;48:592–598.
Wu K , Wei X. Analysis of Psychological and Sleep Status and Exercise Rehabilitation of Front-Line Clinical Staff in the Fight Against COVID-19 in China. Med Sci Monit Basic Res 2020;26:e924085.
Shen X, Zou X, Zhong X, Yan J, Li L. Psychological stress of ICU nurses in the time of COVID-19. Crit Care 2020;24:200.
Sun D, Yang D, Li Y. Psychological impact of 2019 novel coronavirus (2019-nCoV) outbreak in health workers in China. Epidemiol Infect 2020;148:e96.
Liu CY, Yang YZ, Zhang XM, et al. The prevalence and influencing factors in anxiety in medical workers fighting COVID-19 in China: a cross-sectional survey. Epidemiol Infect 2020;148:e98.
Goh SSN, Chia MYC. Anxiety and Morale in Front-Line Healthcare Workers During the Coronavirus Disease 2019 (COVID-19) Outbreak at the National Screening Centre in Singapore. Ann Acad Med Singap 2020;49:259-262.
Cao J, Wei J, Zhu H, Duan Y, et al. A Study of Basic Needs and Psychological Wellbeing of Medical Workers in the Fever Clinic of a Tertiary General Hospital in Beijing during the COVID-19 Outbreak. Psychother Psychosom 2020;89:252–254.
Chung JPY, Yeung WS. Staff Mental Health Self-Assessment During the COVID-19 Outbreak. East Asian Arch Psychiatry 2020;30:34.
Kang L, Ma S, Chen M. et al. Impact on Mental Health and Perceptions of Psychological Care among Medical and Nursing Staff in Wuhan during the 2019 Novel Coronavirus Disease Outbreak: a Cross-sectional Study. Brain Behav Immun 2020;87:11-17.
Li Z, Ge J, Yang M. et al. Vicarious traumatization in the general public, members, and non-members of medical teams aiding in COVID-19 control. Brain Behav Immun 2020;88:916-919.
Liang Y, Chen M, Zheng X, Liu J. Screening for Chinese medical staff mental health by SDS and SAS during the outbreak of COVID-19. J Psychosom Res 2020;133:110102.
Mo Y, Deng L, Zhang L, et al. Work stress among Chinese nurses to support Wuhan for fighting against the COVID-19 epidemic. J Nurs Manag 2020;28:1002-1009.
Li WQ, Yuan P, Sun J, et al. Resilience, coping style, and COVID-19 stress: effects on the quality of life in frontline health care workers. Psychol Health Med 2022;27:312-324.
Wild J, McKinnon A, Wilkins A, Browne H. Post-traumatic stress disorder and major depression among frontline healthcare staff working during the COVID-19 pandemic. Br J Clin Psychol 2022;61:859-866.
Akova İ, Kiliç E, Özdemir ME. Prevalence of Burnout, Depression, Anxiety, Stress, and Hopelessness Among Healthcare Workers in COVID-19 Pandemic in Turkey. Inquiry 2022;59:469580221079684.
Teo I, Chay J, Cheung YB,et al. Healthcare worker stress, anxiety and burnout during the COVID-19 pandemic in Singapore: A 6-month multi-centre prospective study. PLoS One 2021;16:e0258866.
Hwang S, Kwon KT, Lee SH, et al. Correlates of burnout among healthcare workers during the COVID-19 pandemic in South Korea. Sci Rep 2023;13:3360.
Štˇepánek, L.; Nakládalová, M.; Janošíková, M. et al. Prevalence of Burnout in Healthcare Workers of Tertiary-Care Hospitals during the COVID-19 Pandemic: A Cross-Sectional Survey from Two Central European Countries. Int J Environ Res Public Health 2023;20:3720.
Avallone F, Bonaretti M. Benessere organizzativo per migliorare la qualità del lavoro. Dipartimento della Funziona Pubblica, Uffico per l’innovazione delle Pubbliche Amministrazioni. Rubbettino Editore, 2003. Disponibile presso: http://focus.formez.it/sites/all/files/Benessere%20Organizzativo.pdf
Verhaeghe R, Vlerick P, Gemmel P, et al. Impact of recurrent changes in the work environment on nurses’ psychological well-being and sickness absence. J Adv Nurs 2006;56:646-56.
Dollard MF, Bakker AB. Psychosocial safety climate as a precursor to conducive work environments, psychological health problems, and employee engagement. J Occupat Organiz Psychol 2010;579-599.
How to Cite
Palermo, N., Limonti, F., Semeraro, A., Ermanno, D., Paludi, M. A., & Ramacciati, N. (2023). The impact of COVID-19 on change management: a narrative review. Scenario® - Il Nursing Nella Sopravvivenza, 40(3). https://doi.org/10.4081/scenario.2023.550
Copyright (c) 2023 The Author(s)
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Aniarti has chosen to apply the Creative Commons Attribution NonCommercial 4.0 International License (CC BY-NC 4.0) to all manuscripts to be published.