Lisi, Anna, Francesco Radi, Stefano Trapassi, and Lorenzo Righi. 2023. “Pre-Arrival Instructions in Emergency Calls: A Qualitative Study about nurses’ Experience in an Emergency Medical Dispatch Center in Tuscany (Italy)”. Scenario® - Il Nursing Nella Sopravvivenza 40 (3). https://doi.org/10.4081/scenario.2023.544.