Il passaggio di consegne tra Emergenza Territoriale e Pronto Soccorso: studio osservazionale con metodo SBAR

Martina Biscaro, Maria Benetton

Abstract

Introduzione: il passaggio delle consegne tra il personale del servizio di emergenza 118 e il personale di Pronto Soccorso ha importanti implicazioni per la cura del paziente. È essenziale quindi che la trasmissione delle informazioni avvenga in maniera completa e corretta, rapida ed efficace.

Full Text

PDF

Riferimenti bibliografici

Australian Medical Association.AMA Clin- ical Handover Guide – Safe Handover: Safe Patients. 2006.

Australian Commission on Safety and Quality in Health Care. OSSIE Guide to Clinical Handover Improvement. Sydney. 2010 April; http://www.safetyandquality. gov.au/wp-content/uploads/2012/01/os- sie.pdf. Ultimo accesso 15 giugno 2013.

NHS. United Kingdom National Patient Safety Agency. Seven steps to patient safety in general practice. National Re- porting and Learning Service. 2009 1 June.

pOLEttI p. Handover: il passaggio delle consegne chiave della sicurezza. CARE. 2012; Vol 4.

Federazione IPASVI. Il Codice Deontologi- co dell’infermiere. 2009.

WHO. Alliance for Patient Safety. Commu- nication during patient handovers. 2007.

WHO. Collaborating Centre for Patient Safety Solutions. The Joint Commission. Communication during patient handover.

Vol 1, Solution 3; May 2007.

bOLOGNA E, buFFON ML. La sicurezza della

persona assistita: i modelli internazionali. http://www.ipasvitreviso.it/Noi_e_dicem- bre2010.pdf Ultimo accesso 15 giugno 2013.

LANDRO L. Hospitals combat errors at the ‘hand-off. Wall Street Journal (Eastern edition). June 28, 2006.

O’DANIEL M., ROSENStEIN A.H. Profession- al Communication and Team Collabora- tion: Patient Safety and Quality, an Evi- dence-Based Handbook for Nurses.AHRQ – Agency for Healthcare Research and Quality. March 2008.

LEONARD M. Effective Teamwork & Commu- nication: the Path to safe & Reliable Care. MD New Mexico Hospital Association. 2007; http://www.nmhanet.org/work-for- ce/just-culture/Leonard.pdf. Ultimo ac- cesso 1 giugno 2013.

Istitute for Healthcare Improvement. SBAR Technique for Communication: A Situational Brie ng Model. 2011.

CLARK E, SquIRE S, HEyME A. The PACT Proj- ect: improving communication at hando- ver. Med J Aust. 2009; 190:125-27.

VELJI K, bAKER GR, FANCOtt C, ANDREOLI A, bOA- RO N, tARDIF G, AIMONE E, SINCLAIR L. Effec- tiveness of an adapted SBAR communication tool for a rehabilitation setting. Healthcare Quart – Patient Safety Papers (Special Edition). Sept 2008:72-9.

HAIG KM, SuttON RS, WHIttINGtON J. SBAR: a shared mental model for improving com- munication between clinicians. Joint Commission Journal on Quality and Pa- tient Safety. 2006; 32:167-75.

tHOMAS CM, bERtRAM E, JOHNSON D. The SBAR communication technique: teaching ursing students professional communi- cation skills. Nurse Educ. 2009 Jul-Aug; 34 (4):176-80.

tRENtHAM b, ANDREOLI A, bOARO N, VELJI K, FAN- COtt C. SBAR: a shared structure for effec- tive team communication – An imple- mentation toolkit 2nd Edition. The Toron- to Rehabilitation Institute and the Cana- dian Patient Safety Institute 2010. http:// www.torontorehab.com/TorontoRehab-Corporate/media/Toronto-Rehab-Corpo- rate/2nd-edition-of-SBAR-Toolkit_May- 2010-(2).pdf Ultimo accesso 15 giugno 2013.

Arizona Hospital and Healthcare Associa- tion. SBAR Communication Standardiza- tion in Arizona. Implementation Tool Kit. 2007. http://www.azhha.org/patient_sa- fety/documents/SBARtoolkit_001.pdf Ul- timo accesso 15 giugno 2013.

Refback

  • Non ci sono refbacks, per ora.